Planning experiences

What should I bring to my experience?

A simple checklist before you arrive at the venue.

Bring your mobile ticket, a charged phone, and any identification required by the venue. Some discounts or age-based tickets may require proof on arrival.

For outdoor sites and large complexes, plan for weather, walking distance, and venue rules around bags or tripods.

Still stuck?

Contact support with your booking email, attraction name, and travel date so the team can investigate the issue quickly.