Contact the TicketPass team
Whether you need booking support, want to bring TicketPass to a new city, or have a partnership idea, this is the fastest way to reach the right team.
Response Window
Within 24 hours
Same-day travel issues should be flagged in the subject line so they can be triaged first.
Traveler Support
support@wonderpass.travel
Ticket issues, access questions, booking changes, and day-of-travel help.
Partnerships
partners@wonderpass.travel
Museums, attractions, tourism boards, and city expansion opportunities.
Press
press@wonderpass.travel
Media requests, interviews, and launch coverage.
Before You Email
Help us answer faster
Booking email used at checkout
Attraction name and city
Travel date and requested time slot
A short summary of the issue
Common Requests
Need help with an existing booking?
Include your booking email, attraction name, and travel date so the support team can move faster.
Want to suggest a new city or attraction?
Send the destination, why it matters, and any must-have venues. The team uses that signal for expansion planning.
Need a same-day response?
Use the traveler support email and mention that your visit is happening today so it can be triaged first.