As is true of most websites, it will be possible to gather information about your computer or device such as your IP address, browser type, referring/exit pages, and operating system. This information may be used to:
Certain features of the Website (such as uploading or downloading content) may need to access information on your computer or device in order to work. By using such functionality, you consent to Ticketpass accessing your device and information. If we can, we will ask you before the Website accesses your device or information.
You have the right to ask for a copy of any personal information that we hold about you, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service-related (i.e. non-marketing) communications whilst you hold an account with Ticketpass). If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at firstname.lastname@example.org.
Your personal information including your name and profile photo may be visible to other Users for the duration in which your account is active. Except as described below, we will not share your information with any third parties. We may disclose the information you provide us:
We will never pass your information to a third party for them to use in their own direct marketing without your express consent.
The security of your personal information is important to us. We will make all reasonable endeavours to prevent the loss, misuse or alteration of your personal information. Ticketpass is not responsible for any leak or disclosure of information due to user error or third party accessing Ticketpass. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. We cannot guarantee the security of your data and we will notify in case of security breach. We will retain your information for as long as your account is active or as needed to provide you services via the Website or our Services. Once your account has been deleted, we will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer hold your personal information, contact us at email@example.com.
Our Website and Services are not intended for persons under the age of 13 years of age. No one under 13 years is permitted to provide any information via our Website. We do not knowingly collect personal information from children under 13. If we subsequently discover that we have collected or received personal information from a person under the age of 13, we will delete that information immediately. If a person under the age of majority i.e. 18 years of age wishes to use our Website and Services, they must do so under the direct supervision of an adult (preferably a parent or legal guardian) who will provide us with their personal information. We refer you to our Terms and Conditions for further details of the age restrictions in the use of our website.
When you create an Event, a public Event will be displayed on Ticketpass homepage. Private events will not display on the homepage. Both can be shared by email and on social media by you and your attendees and therefore your Events cannot be completely confidential. Your Events are stored on a secure server. We do not sell your Events information. Sometimes, our authorised staff will review the content of Events to make sure they fulfil with our Terms and Conditions.
We may contact you from time to time about Ticketpass, including marketing messages relating to Ticketpass. We will do this electronically, for example by email.
We may contact you with information about our products and services (and those of specially selected parties that may be of interest to you, in line with your marketing contact preferences provided to us either through the Website or by emailing us. All such communications will come from Ticketpass.
You may tell us at any time if you do not wish to receive marketing messages from us by contacting us at the email below or by following any instructions we may include in the messages we send to you.
The Website may make use of location data sent from your mobile device. You can turn off this functionality at any time by turning off the location services settings for Ticketpass on your mobile device. If you use these services, you consent to us and our partners’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services.